Privacy policy

How we collect, use and protect your personal information.

Last updated: November 2026. This policy explains what personal information No Limitz Productions collects through this website, why, and what you can do about it. It follows Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL) and, for visitors in Quebec, Quebec’s Law 25.

Who we are

No Limitz Productions is a Canadian concert promoter. You can reach the person responsible for privacy at hello@nolimitzproductions.ca.

What we collect

  • Show alerts: your email address and the date you gave consent, when you sign up.
  • Contact form: your name, email address, the topic you choose and your message.
  • Emails you send us: whatever you include in them.
  • Basic technical data: our web host keeps standard server logs (such as IP address and browser type) for security.
  • Website and ad activity, only if you allow it: the pages you visit, the ads you came from, links you click (such as the button that takes you to Ticketmaster), your device and browser type, and an approximate location based on your IP address. This is collected with cookies and similar tools from Google and Meta, described below.

What we do not collect

We do not sell tickets on this website. Ticketmaster handles every purchase, so your payment details, billing address and order history are collected by Ticketmaster under its own privacy policy, not by us.

Why we use it

  • To email you about new shows, only if you ticked the consent box.
  • To reply to your messages and help with your visit.
  • To keep the website secure and working.
  • To see which pages and ads bring people to our shows, and to show our ads to people likely to be interested, including people who have already visited this website. We only do this if you accept advertising and analytics cookies.

We do not sell or rent your personal information to anyone.

Show alert emails and your consent

We only send show alerts to people who gave express consent. Every email identifies us and includes a way to unsubscribe. Unsubscribe requests are handled within 10 business days, as CASL requires.

Cookies, analytics and advertising

We use two kinds of cookies and similar tools:

  • Essential: needed for pages and forms to work. These are always on.
  • Analytics and advertising: off until you choose to accept them in the cookie banner. You can change your choice at any time from the cookie settings link at the bottom of every page.

When you accept analytics and advertising cookies, we use:

  • Google Analytics and Google Ads (Google LLC), to count visits, see how people use the site, measure our ads and show our ads on Google Search, YouTube and other sites.
  • Meta Pixel (Meta Platforms, Inc.), to measure our ads on Facebook and Instagram and show them to people who visited this website or who are similar to our audience.

Google and Meta receive this data and use it under their own privacy policies. They may link it to an account you have with them. We do not send them your name, email address or the content of your messages.

You can also limit ad personalisation directly: Google My Ad Center, Meta ad preferences, Google Analytics opt-out add-on and YourAdChoices Canada.

Embedded content

Some pages show a Google Map. When it loads, Google may collect data under its own privacy policy.

Where your information is kept and for how long

Information is stored with our website host and email providers, and analytics and advertising data is processed by Google and Meta, mainly in the United States. Data stored outside Canada is subject to the laws of that country. We keep show alert sign-ups until you unsubscribe and contact messages for up to two years, then delete them. Google Analytics data is kept for 14 months.

Your rights

You can ask to see the personal information we hold about you, correct it, or withdraw your consent at any time. Email hello@nolimitzproductions.ca and we will respond within 30 days. Withdrawing consent for cookies does not affect what was collected before you changed your choice. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We will post any changes on this page and update the date at the top.